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Online Shopping Figures For the UK<br><br>Since its humble beginnings the market for online shopping has grown steadily. This is especially evident in the UK, where ecommerce represents 20% of retail sales.<br><br>Many consumers use online shopping to research brands before making a purchase and 45% prefer to "buy online, pick up in store". This is an interesting shift in consumer behaviour that bricks-and-mortar stores should be aware of.<br><br>1. Online retail sales in the UK<br><br>It's no secret that online retail sales in the UK have risen significantly in the last few years. According to the 2023 statistics, the B2C online market is expected to reach almost $120 billion by the end of the year. This growth is due to the changing habits of consumers and the adoption of digital transformation technologies by retailers. In the end bricks and mortar stores are losing popularity as more customers turn to online retailers to make their purchases.<br><br>With this in mind, it's essential for both omni channel and pureplay retailers to understand what drives customers to purchase online. To help you understand this, we've compiled a collection of retail sales figures and statistics that are both eye-opening and informative.<br><br>Fashion is the most favored retail sector in the UK with 28 percent of all e-commerce sales. This is likely due to the availability of a larger variety of items and the ease of trying on clothes without leaving the house. Electronics comes in second place with 16% of sales made through e-commerce. This is probably due to the constant demand for new gadgets as well as the desire to keep up with the latest technologies. Leisure and hobbies are also a popular purchase online, accounting for 15% of all e-commerce sales.<br><br>When asked what factors drive customers to shop online 57% of UK customers cited convenience as the primary driver. In addition, 48% of them cited price comparison, while 37% stated that they were looking for discounts or special deals. These results suggest that consumers in the UK are less price driven than their European counterparts and are more focused on convenience and a large product range.<br><br>2. Online shopping in the UK<br><br>Online shopping is becoming a part of daily life for many UK consumers. About half of UK residents aged 65 and older have made a purchase on the internet within the last year. With a variety of payment options buyers can also pick the time and date they would like their items to be delivered.<br><br>There are many reasons for shoppers to shop online Some of the most popular include convenience price, availability, and price. In fact, 57% of people cite convenience as their main reason to shop online. In addition, 48% mentioned lower prices as an additional benefit and 37% noted an increased selection of options as well.<br><br>UK consumers are also becoming more environmentally conscious with regards to their online shopping habits. 79 percent of UK customers recycle boxes and other packaging material from their online purchases. They may take action if their orders are not packaged in an eco friendly manner.<br><br>In addition to reducing their environmental impact, a few consumers are also trying to make their online shopping experiences more personal. For instance, 35 percent of UK customers have bought clothing, footwear, and accessories from a retailer that has their size information stored. This allows them to skip the return process and to get what they want faster.<br><br>It is interesting to consider that UK shoppers have been reported to be more willing than ever before to wait for online orders. This could be due to the fact that British shoppers are more accustomed to the slow delivery times and understand the length of time it takes to receive an item through the mail.<br><br>3. Online shopping in the UK depending on the age group<br><br>Shopping online is a huge hit in the UK. Accessories and clothing are the most popular items followed by food items, and media such as movies and music. Online shopping is also very popular in the UK during the annual Black Friday and Christmas sales. These events are very convenient for shoppers. Comparisons of products and prices are also feasible when making these purchases.<br><br>It is crucial to understand that online shoppers are diverse. This is why it is crucial for ecommerce companies to understand the demographics their customers are searching for when buying products. It is also important to know how long each group of shoppers spends online. For example, the younger generation is more likely to shop on mobile devices than any other age group. This is because this age group is very busy and uses multiple devices to complete online tasks.<br><br>Older generations tend to be more sceptical about their buying habits and less influenced by online advertisements. They also prefer to go to shops in the high street to feel and touch products before making a decision. This does not mean they won't shop online. The convenience and ease of shopping online are still very appealing.<br><br>Another interesting aspect to think about when it is about [http://ineoys.a@srv5.cineteck.net/phpinfo/?a%5B%5D=Shopping+online+uk+clothes+%28%3Ca+href%3Dhttp%3A%2F%2F211.45.131.206%2F%3Fa%255B%255D%3D%253Ca%2Bhref%253Dhttps%253A%252F%252Fvimeo.com%252F931817966%253Elan%2Bcable%2Bcat6%2B9ft%253C%252Fa%253E%253Cmeta%2Bhttp-equiv%253Drefresh%2Bcontent%253D0%253Burl%253Dhttps%253A%252F%252Fvimeo.com%252F931720878%2B%252F%253E%3E211.45.131.206%3C%2Fa%3E%29%3Cmeta+http-equiv%3Drefresh+content%3D0%3Burl%3Dhttp%3A%2F%2Fwww.worryfreecomputers.com%2Ftube%2Findex.php%3Fq%3DaHR0cHM6Ly92aW1lby5jb20vOTMxNzY1NTYz+%2F%3E online shopping uk for clothes] shopping is that older generation is more likely to anticipate and demand free delivery on all of their purchases. In addition, they tend to drop their shopping carts if they think that shipping costs are prohibitive. Furthermore 61% of those over 55 say they'll add more items to their carts to get to the free delivery threshold.<br><br>4. [http://www.sogivorsjudo.com/content/index.php?option=com_phocaguestbook&view=phocaguestbook&id=1%22%3Emafiatoto%3C/a%3E online Shop] shopping in the UK according to gender<br><br>In the UK both genders are equally likely to shop online. However women are more likely to make big purchases, such as furniture or electrical appliances, than men. Both groups are more likely to buy fashion products, home and garden items as well as consumer electronics and cosmetics and health products.<br><br>In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have revealed that 70% of shoppers are influenced by how a company responded to the COVID-19 pandemic with 69% searching for brands that support and are in close contact with their local communities.<br><br>The most sought-after online shopping items in the UK are shoes and clothing. In fact 62% of British women who shop online bought these items by 2020. Online sales aren't just restricted to clothing. Other items like kitchenware, jewelry, and sports equipment are also available.<br><br>As a result, online shopping is becoming increasingly popular as a method to find the best prices on these products. Some experts predict that by 2024, the sales from e-commerce could be more than a third of all retail sales.<br><br>While some retailers struggle to deal with the rise in online sales, others are thriving. Online sales are growing in health and wellness, home and garden, and consumer electronics.<br><br>The trend of buying online for these items is likely to continue to grow in the coming years. As the number of people who use the internet continues to grow it is expected that online shopping will be more popular in the future. As online shopping is becoming more popular, retailers must ensure that their sites are optimized for mobile devices. They should also offer an easy and secure checkout process.<br><br>5. Online shopping in the UK by region<br><br>The UK is a major European online marketplace. The customers are influenced by the convenience, affordability and wide range of products when they shop online. These factors make it a great location for retailers to improve their online presence and provide a seamless online shopping experience.<br><br>During the COVID-19 pandemic online sales increased dramatically as consumers chose secure and convenient alternatives to store purchases. This trend has continued following the pandemic as consumers continue to embrace shopping online as an alternative.<br><br>Online shopping is an important part of UK retail, and some estimates suggest that it could comprise a third of retail sales by 2024. This growth is driven by the growing popularity of e-commerce among consumers and advances in technology.<br><br>In the UK 57% of shoppers who shop online mention convenience as the primary factor driving them to shop online. The 48% who say it's easier to find deals and special offers, and the 37% who claim there is a greater range of merchandise available online are behind. In Europe the majority of shoppers cite lower prices as a key reason for them to purchase online.<br><br>Consumers are also open to trying new brands and products when they shop online. Online shoppers are open to trying new products and  [https://x3.wiki/wiki/User:AlbertinaVargas online Shop] brands. Half of people are willing to try them when they shop on marketplaces such as Amazon. UK shoppers are fond of the buy now and pay later checkouts. 29 percent of buyers who shop online have used this option during the last year.<br><br>In addition to this an effective return policy is an essential aspect of the online shopping environment in the UK. A majority of online buyers (59%) check a retailer's return policy before buying, and nearly half expect retailers to arrange and pay for return shipping.
Online Shopping Figures For the UK<br><br>Since its humble beginnings the market for online retail has grown steadily. This is particularly evident in the UK where e-commerce accounts for 20% of all retail sales.<br><br>Shopping online is a popular method for consumers to research brands and make purchases. 45% of customers prefer to "buy online and then pick it up in-store". This is a shift in consumer habits that brick-and mortar stores should be aware of.<br><br>1. Online retail sales in the UK<br><br>It's not a secret that retail sales online have grown substantially in the UK over recent years. According to the 2023 statistics, the B2C market for online shopping is expected to grow to $120 billion in the next year. This growth is due to shifting consumer habits and the use of digital transformation technologies by retailers. As a result bricks and mortar shops are losing popularity as more shoppers prefer online retailers for their purchases.<br><br>To achieve this, it's essential that both omni-channel and pureplay retailers know what drives customers to buy online. To help you understand this, we've put together an assortment of sales figures and stats that are both eye-opening and informative.<br><br>Fashion is the most sought-after retail sector in the UK, accounting for 28 percent of all online sales. This is probably due to the wider range of products that are available and the convenience of being capable of trying on clothes without having to leave home. Electronics comes in second place with 16% of the sales on e-commerce. This is probably due to the constant demand for new gadgets and a desire to keep up with latest technology. Hobbies and leisure products are also popular items to purchase on the internet, [https://x3.wiki/wiki/User:MarionLpq814820 online shopping figures uk] accounting for 15% of all e-commerce sales.<br><br>When asked why they shop online, 57% cited convenience. In addition, 48% of them cited price comparison and 37% said they were looking for discounts or special offers. These results suggest that shoppers in the UK are less driven by price than their European counterparts and are more focused on convenience and a wide variety of products.<br><br>2. Online shopping in the UK<br><br>Shopping online is now a part of the daily routine for many UK consumers. More than half of UK people aged 65 and older have made an online purchase within the last year. With a wide variety of payment options customers can also decide the time and date they would like their items to be delivered.<br><br>While there are many reasons for shoppers to shop online, some of the most popular are convenience price, availability, and price. In fact, 57% of shoppers who shop online mention convenience as the primary reason for their shopping habits. In addition, 48% mentioned lower prices as a advantage, while 37% cited an increased selection of options as well.<br><br>UK consumers are also becoming more environmentally conscious in their shopping online. For instance 79% of UK online shoppers report that they recycle boxes and other packaging materials they have purchased from their purchases. They could be able to take action if they find that their purchases are not packaged in a sustainable ecologically friendly way.<br><br>In addition to lessening their impact on the environment, some customers are also seeking to make their shopping experience more personal. For example 35 percent of UK customers have purchased clothing, footwear, and accessories from a retailer that has their size information saved. This allows them skip the return process, and get what they need faster.<br><br>It is interesting to know that UK shoppers have been reported to be more willing than ever before to wait for online orders. This could be due to the fact that they are more used to the longer delivery times and are more aware of how long it takes for the item to be delivered via the mail.<br><br>3. Online shopping in the UK in accordance with age group<br><br>Shopping online is extremely popular in the UK. Clothes and accessories are the most popular purchases followed by food items, and media such as music and movies. Shopping online is extremely popular in the UK, especially during the annual Black Friday sales and Christmas sales. These sales are extremely convenient for shoppers. It is also easy to compare prices and products online when making these types of purchases.<br><br>It is important to know that online shoppers come from a variety of backgrounds. This makes it essential for ecommerce companies to understand the type of customer they are searching for when buying products. Additionally it is important to know how much time each age group is spending shopping online. For instance the younger generation is more likely to shop using mobile devices than any other age group. This is due to the fact that the younger generation is time-poor, and will use several devices to accomplish online tasks.<br><br>The older generation are, however, likely to have more shrewd purchasing habits and are less swayed by online advertising. They also tend to visit high street stores to feel and see products prior to making a purchase. This does not mean they won't buy online. The convenience and ease of online shopping are still very appealing.<br><br>Another interesting aspect to be considered when shopping online is that older people are more likely than younger generations to anticipate and expect free shipping on all of their purchases. They are also more likely to leave carts if shipping costs seem excessive. In addition 61% of those over 55 say that they will add more items to their carts to reach the free delivery threshold.<br><br>4. Online shopping in the UK depending on gender<br><br>In the UK, men and women are equally likely to shop online. However women are more likely to make big purchases, like furniture or electrical appliances, than men. Both groups are more likely to purchase clothing, home and garden products as well as consumer electronics and cosmetics and health products.<br><br>In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have revealed that 70% of shoppers are influenced by how the retailer has responded to the COVID-19 pandemic with 69% of these looking for brands that support and are in close contact with their local communities.<br><br>Shoes and clothing are among the most popular products for [http://r.Ess.Aleoklop.Atarget=%5C%22_Blank%5C%22%20hrefmailto:e@Ehostingpoint.com/info.php?a%5B%5D=%3Ca+href%3Dhttps%3A%2F%2Fvimeo.com%2F932293401%3EVariable+Speed+Control+Blender%3C%2Fa%3E%3Cmeta+http-equiv%3Drefresh+content%3D0%3Burl%3Dhttps%3A%2F%2Fvimeo.com%2F932212797+%2F%3E online shopping sites in united kingdom] shopping in the UK. In fact, 62% of British women who shop online bought these items by 2020. Online sales aren't only limited to clothing. Other products such as kitchenware, jewellery and sports items are also available.<br><br>As a result, online shopping is becoming increasingly popular as a method to find the most affordable prices on these products. Some experts believe that by 2024, online sales could make up more than a third of all retail sales.<br><br>While some retailers struggle to deal with the rise in online shopping, other are flourishing. Online sales are growing in fashion, health and wellness, home and garden, and consumer electronic.<br><br>The trend of purchasing these products online is expected to continue to grow in the coming years. As the number of people who use the internet continues to grow, it is expected that online shopping will be more popular in the future. As online shopping is becoming more popular, retailers must ensure that their sites are optimized for mobile devices. They should also offer a simple and secure checkout process.<br><br>5. Online shopping in the UK by region<br><br>The UK is among the top European ecommerce markets. When it comes to online shopping, the UK's consumers are influenced primarily by price, convenience, and the wide variety of products. These factors make it a great location for retailers looking to improve their online presence and provide a seamless shopping experience.<br><br>During the COVID-19 pandemic online sales grew dramatically because consumers were looking for secure and convenient alternatives to store purchases. This trend has continued post-pandemic as consumers continue to embrace online shopping as an attractive alternative.<br><br>Online shopping is an important component of UK retail, and some estimates suggest that it could make up one-third of sales by 2024. This growth is fueled by the increasing popularity of ecommerce among consumers and technological advancements.<br><br>In the UK 57% of shoppers who shop online mention convenience as the primary reason for them to shop online. This is closely followed by 48% who state that it is easier to find special offers and deals, and 37% who claim that there is a wider range of products available online. This contrasts with Europe where a larger percentage of shoppers stated lower prices as the key driver for their purchase online.<br><br>The online shoppers are also keen to try new brands and products. Almost 25% of online shoppers have bought items they've never seen in a store before, and half are eager to try new products when shopping on a marketplace like Amazon. UK shoppers are fond of the buy now and pay later checkouts. 29% of online buyers have used this option in the past year.<br><br>A solid return policy for [https://64.cholteth.com/index/d1?diff=0&utm_source=ogdd&utm_campaign=26607&utm_content=&utm_clickid=g00w000go8sgcg0k&aurl=https%3A%2F%2Fvimeo.com%2F932041021&post_type=product&member%5Bsite%5D=https%3A%2F%2Fwww.sickseo.co.uk%2F&member%5Bsignature%5D=SEO+firms+appreciate+informed+clients+-+to+a+establish+limit.+Read+the+articles.+Pick+up+an+SEO+book.+Keep+up+with+the+news.+Do+not+hire+an+SEO+expert+and+then+tell+them+you%27re+an+SEO+fellow.+For+example%2C+you+may+be+excited+to+learning+about+all+from+the+SEO+devices+that+could+be+at+your+disposal.+Don%27t+blame+the+SEO+firm+for+failing+to+use+them+at+soon+after.+Measured%2C+gradual+changes+are+best.%3Cp%3E%26nbsp%3B%3C%2Fp%3E%3Cp%3E%26nbsp%3B%3C%2Fp%3E+%3Cp%3E%26nbsp%3B%3C%2Fp%3E%3Cp%3E%26nbsp%3B%3C%2Fp%3E+%3Cimg+src%3D%22https%3A%2F%2Fstatic.turbosquid.com%2FPreview%2F2014%2F07%2F11__08_54_51%2F01whiteboardturbosquidq.jpg1670159b-9d34-458a-aaad-c0686b53bde6Large.jpg%22+width%3D%22450%22+style%3D%22max-width%3A450px%3Bmax-width%3A400px%3Bfloat%3Aright%3Bpadding%3A10px+0px+10px+10px%3Bborder%3A0px%3B%22%3ENother+firm+came+to+us+after+their+previous+seo+got+them+banned+from+A+search+engine.+Coming+to+us+we+couldn%27t+guarantee+any+further+than+advertising+and++%3Ca+href%3D%22http%3A%2F%2Fwww.xn--119-cn7l257m.com%2Fbbs%2Fboard.php%3Fbo_table%3Dcomplaint%26wr_id%3D3801%22+rel%3D%22dofollow%22%3ESICK+SEO%3C%2Fa%3E+marketing+fix+their+website+to+let+compliant+with+search+engine+guidelines+and+work+aggressively+to+these+back+in+the+index.+After+fixing+the+spam+issues%2C+and+almost+a+year+wait.+and+several+phone+calls+asking+%22when%22%2C++seo+services+london+Google+finally+re-included+them%2C+and+with+great+rankings+on+top+of+it.%3Cp%3E%26nbsp%3B%3C%2Fp%3E%3Cp%3E%26nbsp%3B%3C%2Fp%3E+%3Cp%3E%26nbsp%3B%3C%2Fp%3E%3Cp%3E%26nbsp%3B%3C%2Fp%3E+Yes%2C+certain+happened.+Fortunately%2C+keyword+modifications+were+made+and+locations+rebounded+typic&pushMode=popup online shopping figures uk] purchases for the UK is also an important aspect of ecommerce. The majority of online shoppers (59%) check a retailer's return policy before purchasing, and nearly half expect retailers to arrange and pay for return shipping.

Revision as of 03:31, 15 June 2024

Online Shopping Figures For the UK

Since its humble beginnings the market for online retail has grown steadily. This is particularly evident in the UK where e-commerce accounts for 20% of all retail sales.

Shopping online is a popular method for consumers to research brands and make purchases. 45% of customers prefer to "buy online and then pick it up in-store". This is a shift in consumer habits that brick-and mortar stores should be aware of.

1. Online retail sales in the UK

It's not a secret that retail sales online have grown substantially in the UK over recent years. According to the 2023 statistics, the B2C market for online shopping is expected to grow to $120 billion in the next year. This growth is due to shifting consumer habits and the use of digital transformation technologies by retailers. As a result bricks and mortar shops are losing popularity as more shoppers prefer online retailers for their purchases.

To achieve this, it's essential that both omni-channel and pureplay retailers know what drives customers to buy online. To help you understand this, we've put together an assortment of sales figures and stats that are both eye-opening and informative.

Fashion is the most sought-after retail sector in the UK, accounting for 28 percent of all online sales. This is probably due to the wider range of products that are available and the convenience of being capable of trying on clothes without having to leave home. Electronics comes in second place with 16% of the sales on e-commerce. This is probably due to the constant demand for new gadgets and a desire to keep up with latest technology. Hobbies and leisure products are also popular items to purchase on the internet, online shopping figures uk accounting for 15% of all e-commerce sales.

When asked why they shop online, 57% cited convenience. In addition, 48% of them cited price comparison and 37% said they were looking for discounts or special offers. These results suggest that shoppers in the UK are less driven by price than their European counterparts and are more focused on convenience and a wide variety of products.

2. Online shopping in the UK

Shopping online is now a part of the daily routine for many UK consumers. More than half of UK people aged 65 and older have made an online purchase within the last year. With a wide variety of payment options customers can also decide the time and date they would like their items to be delivered.

While there are many reasons for shoppers to shop online, some of the most popular are convenience price, availability, and price. In fact, 57% of shoppers who shop online mention convenience as the primary reason for their shopping habits. In addition, 48% mentioned lower prices as a advantage, while 37% cited an increased selection of options as well.

UK consumers are also becoming more environmentally conscious in their shopping online. For instance 79% of UK online shoppers report that they recycle boxes and other packaging materials they have purchased from their purchases. They could be able to take action if they find that their purchases are not packaged in a sustainable ecologically friendly way.

In addition to lessening their impact on the environment, some customers are also seeking to make their shopping experience more personal. For example 35 percent of UK customers have purchased clothing, footwear, and accessories from a retailer that has their size information saved. This allows them skip the return process, and get what they need faster.

It is interesting to know that UK shoppers have been reported to be more willing than ever before to wait for online orders. This could be due to the fact that they are more used to the longer delivery times and are more aware of how long it takes for the item to be delivered via the mail.

3. Online shopping in the UK in accordance with age group

Shopping online is extremely popular in the UK. Clothes and accessories are the most popular purchases followed by food items, and media such as music and movies. Shopping online is extremely popular in the UK, especially during the annual Black Friday sales and Christmas sales. These sales are extremely convenient for shoppers. It is also easy to compare prices and products online when making these types of purchases.

It is important to know that online shoppers come from a variety of backgrounds. This makes it essential for ecommerce companies to understand the type of customer they are searching for when buying products. Additionally it is important to know how much time each age group is spending shopping online. For instance the younger generation is more likely to shop using mobile devices than any other age group. This is due to the fact that the younger generation is time-poor, and will use several devices to accomplish online tasks.

The older generation are, however, likely to have more shrewd purchasing habits and are less swayed by online advertising. They also tend to visit high street stores to feel and see products prior to making a purchase. This does not mean they won't buy online. The convenience and ease of online shopping are still very appealing.

Another interesting aspect to be considered when shopping online is that older people are more likely than younger generations to anticipate and expect free shipping on all of their purchases. They are also more likely to leave carts if shipping costs seem excessive. In addition 61% of those over 55 say that they will add more items to their carts to reach the free delivery threshold.

4. Online shopping in the UK depending on gender

In the UK, men and women are equally likely to shop online. However women are more likely to make big purchases, like furniture or electrical appliances, than men. Both groups are more likely to purchase clothing, home and garden products as well as consumer electronics and cosmetics and health products.

In addition, UK consumers are increasingly looking for businesses that are environmentally-friendly and community-based. Studies have revealed that 70% of shoppers are influenced by how the retailer has responded to the COVID-19 pandemic with 69% of these looking for brands that support and are in close contact with their local communities.

Shoes and clothing are among the most popular products for online shopping sites in united kingdom shopping in the UK. In fact, 62% of British women who shop online bought these items by 2020. Online sales aren't only limited to clothing. Other products such as kitchenware, jewellery and sports items are also available.

As a result, online shopping is becoming increasingly popular as a method to find the most affordable prices on these products. Some experts believe that by 2024, online sales could make up more than a third of all retail sales.

While some retailers struggle to deal with the rise in online shopping, other are flourishing. Online sales are growing in fashion, health and wellness, home and garden, and consumer electronic.

The trend of purchasing these products online is expected to continue to grow in the coming years. As the number of people who use the internet continues to grow, it is expected that online shopping will be more popular in the future. As online shopping is becoming more popular, retailers must ensure that their sites are optimized for mobile devices. They should also offer a simple and secure checkout process.

5. Online shopping in the UK by region

The UK is among the top European ecommerce markets. When it comes to online shopping, the UK's consumers are influenced primarily by price, convenience, and the wide variety of products. These factors make it a great location for retailers looking to improve their online presence and provide a seamless shopping experience.

During the COVID-19 pandemic online sales grew dramatically because consumers were looking for secure and convenient alternatives to store purchases. This trend has continued post-pandemic as consumers continue to embrace online shopping as an attractive alternative.

Online shopping is an important component of UK retail, and some estimates suggest that it could make up one-third of sales by 2024. This growth is fueled by the increasing popularity of ecommerce among consumers and technological advancements.

In the UK 57% of shoppers who shop online mention convenience as the primary reason for them to shop online. This is closely followed by 48% who state that it is easier to find special offers and deals, and 37% who claim that there is a wider range of products available online. This contrasts with Europe where a larger percentage of shoppers stated lower prices as the key driver for their purchase online.

The online shoppers are also keen to try new brands and products. Almost 25% of online shoppers have bought items they've never seen in a store before, and half are eager to try new products when shopping on a marketplace like Amazon. UK shoppers are fond of the buy now and pay later checkouts. 29% of online buyers have used this option in the past year.

A solid return policy for online shopping figures uk purchases for the UK is also an important aspect of ecommerce. The majority of online shoppers (59%) check a retailer's return policy before purchasing, and nearly half expect retailers to arrange and pay for return shipping.